Terms of Service

By using Tracira, you agree to these Terms of Service. If you do not agree, do not use the service.

Tracira provides monitoring and review tooling for AI-driven automations, including rule evaluation, execution logs, integrations, and human approval workflows.

• You are responsible for account security and authorized use of your workspace.
• You are responsible for the content and data submitted to Tracira through your integrations and API usage.
• You must ensure your use complies with applicable laws, contracts, and internal policies.

Tracira can connect to third-party services such as Slack, webhook endpoints, storage providers, email providers, and payment processors. By connecting a service, you authorize Tracira to use the credentials, metadata, and configuration required to provide the features you enable.

You agree not to:

• Use Tracira to violate laws, regulations, or third-party rights.
• Attempt unauthorized access, interference, or disruption of the service.
• Abuse the API or platform in ways that degrade reliability or security.

Paid plans include a fixed monthly usage allowance with a hard cap unless we state otherwise in writing. Execution monitoring logs are retained for up to 7 days on the Free plan, up to 30 days on the Starter plan, and up to 90 days on the Pro plan.

Fees are charged in advance on a recurring basis until canceled. Except where required by law, all fees are non-refundable, including for partial billing periods, unused usage, downgrades, suspensions, or service interruptions.

We may update, improve, or discontinue parts of Tracira at any time. We aim for high reliability, but the service is provided on a best-effort basis. We do not provide an uptime SLA, guaranteed availability, guaranteed response times, or credits for downtime unless we agree otherwise in a separate written contract.

Tracira is provided on an “as is” and “as available” basis. Evaluation outputs and model-based results are probabilistic and should be reviewed before high-impact use.

To the maximum extent permitted by law, Tracira will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from your use of the service.

You may stop using Tracira at any time. We may suspend or terminate access for misuse, security risk, non-payment, or legal compliance needs.

We may update these Terms. If material changes are made, we will update the effective date on this page.

For legal questions about these terms, contact legal@tracira.com.